Shipping

• Please note that during busy periods shipping times may be affected
• We offer tracked delivery, a shipping confirmation email will be sent out at that time
• USA shipping times: 3-7 days
• International shipping times: 7-20 days
• Hawaii shipping times: 1-3 days

Please allow 1-3 business days for order processing. Please note, we do not ship on weekends and/or holidays.

Late or lost orders

When placing your order please make sure that you specify the correct delivery address as Lu'ukai Co takes no responsibility for missing parcels that have been sent to the wrong address.

International Orders

When placing an International order, Lu'ukai Co takes no responsibility for missing parcels, unreceived packages and deliveries.

Every Lu'ukai item is shipped thoughtfully in eco friendly, compostable packaging.

Lu'ukai Headbands are packaged in a custom linen drawstring bag, ready for gifting.

Lu'ukai Jewelry is packaged in a custom gift box, ready for gifting.

We want our customers to be happy with their purchase, please contact us for any questions.

We accept returns within 14 days of delivery for most items in the original condition. To start a return, please fill out our contact form, email hello@luukai.com or message us on IG @luukaico. In the message please add your order number or first and last name.

Please contact us through our contact form, email hello@luukai.com, or message us on Instagram @luukaico