Shipping policy
Shipping
*Shipping costs have increased significantly in 2026. Currently it costs $8.40 to ship an order within the US, while we charge a flat $6 shipping fee to help keep shipping affordable. If you are located within the Hawaiian Islands, it is a flat $5 shipping fee. As shipping rates fluctuate we will adjust the shipping prices accordingly.
Please allow 1-3 business days for order processing. Please note, shipping is not available on Sundays and/or US holidays.
- Please note that during busy periods shipping times may be affected
- We offer tracked delivery, a shipping confirmation email will be sent out at that time
- USA shipping times: 3-7 days
- International shipping times: 7-20 days
- Hawaii shipping times: 1-3 days
Late or lost orders
When placing your order please make sure that you specify the correct delivery address as Lu'ukai Co takes no responsibility for missing parcels that have been sent to the wrong address.
International Orders
When placing an International order, Lu'ukai Co takes no responsibility for missing parcels, unreceived packages and deliveries.